Subscription, Billing, Cancellation, and Refund Policy

Plans and prices

• Free: no subscription charge.
• Professional: $7.99 per month or $79.00 per year.
• Business: $7.99 per seat per month or $79.00 per seat per year, with a three-seat minimum.

Renewal and taxes

Paid subscriptions renew automatically at the selected monthly or yearly interval until canceled. Applicable taxes may be added. Stripe securely processes payment methods and charges.

Changes and proration

Immediate upgrades and Business seat increases may produce a prorated Stripe charge. Eligible downgrades, yearly-to-monthly changes, and seat reductions may be scheduled for the end of the current period. Final timing is disclosed before submission. Paid access changes only after secure webhook confirmation.

Failed payments and lifecycle

A failed payment may result in retry, a limited grace or payment-failed state, feature restriction, administrative review, or eventual loss of paid access. Plan limits remain enforced by SIDigiCards throughout the lifecycle.

Cancellation

Authorized billing managers can use the Subscription Center and supported Stripe Customer Portal actions to manage or cancel a subscription. Cancellation stops future renewal and ordinarily leaves paid access available through the current billing-period end. Deleting an account is a separate process.

Refunds

Free plans have no charge. Monthly and annual subscription charges are generally non-refundable once charged, except where required by law. Canceling does not ordinarily create a partial or prorated refund for unused time. Southern Imprint may issue a discretionary refund or account credit in exceptional circumstances but does not promise one.

Report billing mistakes, duplicate charges, or suspected unauthorized transactions promptly to sidigicards@gmail.com. Contacting us does not limit rights available through a payment provider or applicable law.